Retirement Villages

Coronavirus risk

The risk of coronavirus spreading among residents of retirement villages is being addressed by CFFC and the Retirement Villages Association (RVA).

CFFC has spoken with the RVA about procedures its members will follow if a resident tests positive for Covid-19. The RVA reported that its village operators were informing residents who had community contact outside the village of the need to take precautions stay healthy. Villages have processes in place around medical checks and isolation if necessary.

If you are concerned for yourself or a family member, approach your village operator directly to ask what procedures they would follow if a case of coronavirus was detected.

Read more here

Download the Coronavirus fact sheet for retirement village residents and families

For more information about coronavirus and government advice go to

  • Summary of key terms

    To help people understand the main financial terms of the disclosure statement and occupation right agreement, the Retirement Village Association's member-operators have trialled the use of a 'key terms' disclosure summary during 2017. 

    The summary sets out some important terms intending residents should be asking an operator about when considering a retirement village, and when consulting with a lawyer.

    Download an example of the 'key terms' summary template here.

    The content of each term will differ from village to village.

    Intending residents inspecting different retirement villages might collect each member-village's summary document to compare financial terms before deciding which village may be right for them or not.

    Note: Not every village may be using a key terms summary as part of the disclosure documents provided to intending residents.

    The Commission has recommended that use of the key terms summary be a mandatory requirement for membership of the Retirement Villages Association. 

  • Comparing costs and conditions

    You can also compare entry ages, conditions, indicative costs, and fees of retirement villages on this tool provided by the Aged Advisor website. The figures used in the tool are indicative only and the Aged Advisor website asks users not to use it as a primary basis for making decisions.

  • The financial implications for aged care in retirement villages

    There are additional cost implications if you or your spouse need home support services, or are needs-assessed for residential care while you are living in a retirement village.

    We are in the process of creating short videos explaining some of the implications, including real experiences from residents and their children and will upload them here.

    See our 'Care pathways for retirement village residents' flowchart explaining different types of care costs for different types of accommodation. It includes tips and links to further sources of information. 

    For further information about the cost of care we recommend you call:

    • Seniorline, a DHB-provided service - 0800 725 463 or visit:

    • Work and Income Residential Subsidy Unit - 0800 999 727

Pathways to Care: Retirement Villages

Pathways to Care: Retirement Villages

Financial Implications: Moving to a Retirement Village

The cost of aged care facilities: Ruth Schumann

Retirement village helpline

CFFC’s retirement village helpline 

0800 268 269 

Hours: 8.30am to 5pm Monday to Friday