The Retirement Villages Association (RVA) has released guidelines for residents and families as the country moves to COVID-19 Alert Level 2.

The guidelines cover physical distancing, village visitors, community facilities, cafes and cinemas, recreational activities, service providers, mental wellbeing and staying safe and well.

Click here to read the guidelines

The Ministry of Housing and Urban Development also has information on its website for retirement village residents and their families. 

Click here

Changes to "gathering" rules at Level 2

The Government has announced some important changes to the rules around "gatherings" in Level 2 that will impact positively on villages.

The key change is that the maximum of people permitted in a social group has been increased from 10 to 100. Rules for cafes and bars still apply - residents must be seated, spaced apart, and have a single server. Dance activities are still not permitted.

The Government will review the Level 2 settings again on 8 June, and will consider a move to Level 1 no later than 22 June.

Operator meetings

A Practice Note regarding meetings under Level 2-4 restrictions have been issued by the Registrar of Retirement Villages and the Retirement Commissioner.

Click here to read and download the Practice Note

Choosing a retirement village - things to consider

Choosing a retirement village - things to consider

  • Summary of key terms

    To help people understand the main financial terms of the disclosure statement and occupation right agreement, the Retirement Village Association's member-operators have trialled the use of a 'key terms' disclosure summary during 2017. 

    The summary sets out some important terms intending residents should be asking an operator about when considering a retirement village, and when consulting with a lawyer.

    Download an example of the 'key terms' summary template here.

    The content of each term will differ from village to village.

    Intending residents inspecting different retirement villages might collect each member-village's summary document to compare financial terms before deciding which village may be right for them or not.

    Note: Not every village may be using a key terms summary as part of the disclosure documents provided to intending residents.

    The Commission has recommended that use of the key terms summary be a mandatory requirement for membership of the Retirement Villages Association. 

  • Comparing costs and conditions

    You can also compare entry ages, conditions, indicative costs, and fees of retirement villages on this tool provided by the Aged Advisor website. The figures used in the tool are indicative only and the Aged Advisor website asks users not to use it as a primary basis for making decisions.

  • The financial implications for aged care in retirement villages

    There are additional cost implications if you or your spouse need home support services, or are needs-assessed for residential care while you are living in a retirement village.

    We are in the process of creating short videos explaining some of the implications, including real experiences from residents and their children and will upload them here.

    See our 'Care pathways for retirement village residents' flowchart explaining different types of care costs for different types of accommodation. It includes tips and links to further sources of information. 

    For further information about the cost of care we recommend you call:

    • Seniorline, a DHB-provided service - 0800 725 463 or visit:

    • Work and Income Residential Subsidy Unit - 0800 999 727

Pathways to Care: Retirement Villages

Pathways to Care: Retirement Villages

Financial Implications: Moving to a Retirement Village

The cost of aged care facilities: Ruth Schumann

Retirement village helpline

CFFC’s retirement village helpline 

0800 268 269 

Hours: 8.30am to 5pm Monday to Friday